Shipping policy

Shipping Policy

1.1 We offer free standard shipping on all orders within the United Kingdom.

1.2 Orders are usually processed within 1–2 working days after payment has been received.

1.3 Once your order has been dispatched, delivery typically takes 2–5 working days, depending on your location.

1.4 Please note that delivery times are estimates and may be affected by factors beyond our control, such as courier delays or busy periods.

1.5 We will provide you with a confirmation email once your order has been dispatched.

1.6 If there are any issues or delays with your order, we will contact you as soon as possible.

1.7 In the unlikely event that your order is lost or significantly delayed, please contact us and we will do our best to resolve the issue promptly.

1.8 Please ensure that your delivery address is entered correctly. We are not responsible for orders delivered to incorrect addresses provided by the customer.

1.9 If a parcel is returned to us due to failed delivery attempts or incorrect address details, we may charge a redelivery fee.

1.10 For any shipping-related queries, please contact our support team.